Testimonials from Our Patients and Their Families

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I am writing to sincerely thank you for the compassion and care that you provided for our mother. While you do have beautiful and meaningful Mission and Vision Statements, I want you to know that they are not worth the paper they are written on if the people of the company do not also believe and live them.
Every person we came in contact through your organization demonstrated a care and compassion that can only come from within an individual. Everything from the nurses, home visits, helping with showers, office personnel, volunteers, spiritual people, and supervisors was an amazing experience for my mom and our family.As you know, going through end of life with a loved one is both beautiful and stressful. I want you to know that your care made it more beautiful and less stressful especially since it meant that mom was able to live with us because of it. Our hearts are very full with love and gratitude for having had your people in our lives. We were truly blessed.

Diana

Daughter

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If it weren’t for you, I don’t know what I’d do or where I’d be. Thank you for taking such good care of my mother and my family.

Melanie & David

Daughter

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We were told about the wonderful care that the personnel from Heart ‘n Home provided during Lee’s last days. As family members, we greatly appreciate that. Thanks so much for your help!

Jean and Family

Family of Patient

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I want to express my deepest gratitude for the care and loving you provided to my Grandmother. I met a few of you on my holiday visits to Ontario and truly appreciate all you did.

Mark

Grandson

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Thank you all for the great care and compassion you showed to our mom. There aren’t enough thanks for how you treated mom.

Sandie

Daughter

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To all that took such great care of [patient]. We appreciated all your good care and tips on how we could better care for [patient] during her last days. You were much appreciated. Always know you are doing a great work!

Gayle & Debra

Caregivers

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Thinking of all who were here for us during my husband’s last days. Your love and prayers are so much appreciated, all the help and care, also your continued support for me. Our thanks to all

Mae

Spouse

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The service and kindness given to our loved one’s cancer crisis was both professional and given with great sensitivity and compassion. We are most appreciative

Patient's Loved Ones

Family

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Our family is so thankful to you all for the tender compassion you showed our Mother in her final days. She enjoyed your company and it put our hearts at ease knowing she was well-cared for. Again, our deepest gratitude to you all for honoring our Mother with your love.

Bessie's Family

Family of Patient

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I can’t begin to express my appreciation for the care and comfort you gave to my husband and me. You knew my needs before I did and I learned so much from you. It was so nice to see my husband smile again when you were taking care of him…your advice and support was such a relief… I was feeling a great deal of guilt and frustration. Knowing what to expect as he faded was such a relief. Thankfully, he went very quietly and peacefully.

Barbara

Spouse

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When we had hospice for my wife, the benefits and support provided was remarkable! Medication and complete pain control for my wife, counseling for myself and the kids, and peace of mind knowing that skilled nursing care was available 24 hours a day, seven days a week, and willing to come to my house. My only regret is that we did not get signed up sooner.

Galen

Spouse

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The care we received from Heart ‘n Home was excellent. Everyone was very helpful and we received all of the supplies we needed very quickly. My father enjoyed all the visits so much and was very glad that people were helping him stay in his own home. Our entire family felt your support. I am so grateful for Heart ‘n Home.

Carol

Daughter

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I have worked in health care for 21 years and have not met a more caring, giving, loving bunch of people – from [the Medical Director] on down you are all wonderful. It is easy to feel that you aren’t just doing your job. You love what you do and truly care for your patients and their family. That includes the people that I have only spoken to on the phone. My dad thinks you are all great – and that means the world to me

Judy

Daughter

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No words can describe how grateful we are for the amazing care you gave to mom and to us! You made a usually stressful time, peaceful and left us with memories we will always cherish. Thank you!

Laurie

Daughter

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No words can describe how grateful we are for the amazing care you gave to mom and to us! You made a usually stressful time, peaceful and left us with memories we will always cherish. Thank you!

Laurie (Daughter)

Professional Partners

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I appreciate the availability of the staff at Heart ‘n Home! They never questioned coming to see our patients when they needed them, they just came. Heart ‘n Home staff always found their way to the heart of their patients and families and made them feel like they were getting the best care possible!

Carol Schultz

LPN Grace Assisted Living

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We have been very impressed with Heart ‘n Home’s dedication to their patients. They have a similar philosophy to ours in that they always go the extra mile to ensure the people they care for get the best attention. It is as if they are an extension of their own family. Working with their employees has been a pleasure. They are always knowledgeable about patient care, understanding, and very responsive on the phone and in person. Being a family business ourselves, it is comforting to be able to say we would whole-heartedly recommend Heart ‘n Home Hospice to care for any of our own loved ones. This is the truest testament of our belief in their efforts.

Elaine Ladd

Pharmacist/Owner, Ladd Family Pharmacy

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Over the past few years I have had the privilege to have the support of Heart ‘n Home Hospice as they have ministered to members of my congregation and other individuals with whom I have personally been involved with. I do not have nearly enough words to adequately express my sincere appreciation for Heart ‘n Home. They have proved to be a loving and caring health care provider during difficult times. But more than that, they have come to be friends and a valuable support system for those of us who are involved in the everyday lives of our people. The training they offer volunteers and pastors is very well prepared and professional. In their overall care for patients and family members, Heart ‘n Home is professional to the very end. Their nurses, social workers, chaplains, and aides always give 100 percent. Thank you and God bless!

Norm Geyer

Pastor, Highway Worship Center

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Heart ‘n Home staff are professional, courteous, and truly take time with the residents and families. They also have the very best CNAs to assist with bathing.

Valerie Miller

RN, RCM St. Elizabeth Care Center

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The entire staff was excellent, and the Hospice CNA was the best we have ever had!

Mickey Cowan

Owner, Serenity Farms Adult Foster Care

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Our facility appreciates the way everyone works together to get the job done. The Heart ‘n Home team communicates well and keeps the healthcare providers aware of current situations and needs. The entire staff is always willing to help out–find resources–go outside the box–make things work and find solutions – for everyone involved. We appreciate their guidance and expertise.

Margie

RN Medical and Palliative Care Coordinator

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As the Executive Director of Emerson House, it is critical to work with hospice agencies that provide excellent care to my residents and also do a superior job communicating with me and my team. I appreciate how attentive Heart ‘n Home has been to ensuring they provide the communication and follow through I value.

Eric Collett

Executive Director, Emerson House at River Pointe

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Heart ‘n Home does not cover the area my parents were living in. Yet Bob and Heart ‘n Home staff were invaluable to me when my dad was diagnosed with terminal lung cancer. He was given a matter of weeks to live, and I immediately remembered about hospice, but how do I find a hospice being 400 miles away? Enter Heart ‘n Home. They were able to give me guidance as to how to find hospice groups to call, what questions to ask, and more. They were a resource for all of my questions so many miles from my parents, and perhaps best of all, they asked how I was doing. For the assistance and care given by Heart ‘n Home so many miles from my parents situations I am a huge fan of Heart ‘n Home as well. They are not only a wonderful hospice, but a great resource for our communities.

John Murphy

Pastor, Kirkpatrick Memorial Community Church

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Since I have been working with Heart ‘n Home I have been extremely happy with their marketing style. They educate the public and I appreciate that immensely. Education is the key to understanding services and care Hospice covers. I now understand the scope of services, and am comfortable having the often uncomfortable conversation about Hospice, with relative success. Before this understanding, I did not attempt to discuss hospice care. The staff at Heart ‘n Home is great… they all have a proactive approach to their individual jobs. I truly believe they love what they do and it shows in their day to day operations. Heart ‘n Home’s referral form is easy to fill out and I can assure you they deliver on their promises; making difficult times easier and impossible family situations possible. I use Heart ‘n Home for my clients, and if you care, you should too.

Mike Flowers

A Caring Hand

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