Testimonials from Our Patients and Their Families

I appreciate the availability of the staff at Heart ‘n Home! They never questioned coming to see our patients when they needed them, they just came. Heart ‘n Home staff always found their way to the heart of their patients and families and made them feel like they were getting the best care possible!

We have been very impressed with Heart ‘n Home’s dedication to their patients. They have a similar philosophy to ours in that they always go the extra mile to ensure the people they care for get the best attention. It is as if they are an extension of their own family. Working with their employees has been a pleasure. They are always knowledgeable about patient care, understanding, and very responsive on the phone and in person. Being a family business ourselves, it is comforting to be able to say we would whole-heartedly recommend Heart ‘n Home Hospice to care for any of our own loved ones. This is the truest testament of our belief in their efforts.

Over the past few years I have had the privilege to have the support of Heart ‘n Home Hospice as they have ministered to members of my congregation and other individuals with whom I have personally been involved with. I do not have nearly enough words to adequately express my sincere appreciation for Heart ‘n Home. They have proved to be a loving and caring health care provider during difficult times. But more than that, they have come to be friends and a valuable support system for those of us who are involved in the everyday lives of our people. The training they offer volunteers and pastors is very well prepared and professional. In their overall care for patients and family members, Heart ‘n Home is professional to the very end. Their nurses, social workers, chaplains, and aides always give 100 percent. Thank you and God bless!

Heart ‘n Home staff are professional, courteous, and truly take time with the residents and families. They also have the very best CNAs to assist with bathing.

The entire staff was excellent, and the Hospice CNA was the best we have ever had!

Our facility appreciates the way everyone works together to get the job done. The Heart ‘n Home team communicates well and keeps the healthcare providers aware of current situations and needs. The entire staff is always willing to help out–find resources–go outside the box–make things work and find solutions – for everyone involved. We appreciate their guidance and expertise.

As the Executive Director of Emerson House, it is critical to work with hospice agencies that provide excellent care to my residents and also do a superior job communicating with me and my team. I appreciate how attentive Heart ‘n Home has been to ensuring they provide the communication and follow through I value.

Heart ‘n Home does not cover the area my parents were living in. Yet Bob and Heart ‘n Home staff were invaluable to me when my dad was diagnosed with terminal lung cancer. He was given a matter of weeks to live, and I immediately remembered about hospice, but how do I find a hospice being 400 miles away? Enter Heart ‘n Home. They were able to give me guidance as to how to find hospice groups to call, what questions to ask, and more. They were a resource for all of my questions so many miles from my parents, and perhaps best of all, they asked how I was doing. For the assistance and care given by Heart ‘n Home so many miles from my parents situations I am a huge fan of Heart ‘n Home as well. They are not only a wonderful hospice, but a great resource for our communities.

Since I have been working with Heart ‘n Home I have been extremely happy with their marketing style. They educate the public and I appreciate that immensely. Education is the key to understanding services and care Hospice covers. I now understand the scope of services, and am comfortable having the often uncomfortable conversation about Hospice, with relative success. Before this understanding, I did not attempt to discuss hospice care. The staff at Heart ‘n Home is great… they all have a proactive approach to their individual jobs. I truly believe they love what they do and it shows in their day to day operations. Heart ‘n Home’s referral form is easy to fill out and I can assure you they deliver on their promises; making difficult times easier and impossible family situations possible. I use Heart ‘n Home for my clients, and if you care, you should too.