Frequently Asked Questions
Click on each question to view the answers below.
Our Human Resource Department will keep your application on file for 60 days. After those 60 days your application will be considered outdated and you will need to re-apply for any job openings that you may be interested in.
Your application will get reviewed by our HR Department and they will reach out if needed. Submitting applications online is the best avenue to make sure we receive your application.
No. We don’t expect applicants to call unless there are changes to their application or resume information that was submitted.
We call every candidate when they have been passed to the interview process. Of course, not all candidates can be passed to the interview process; if you do not receive a phone call, do not be discouraged. We accept applications from everyone no matter how many times you’ve applied.
We ask that all applicants adhere to the Heart ‘n Home dress code (red, black, gray, white – smart business casual). There may be a few instances where an applicant doesn’t have the exact clothing required, please dress as close as possible. The dress code should be worn during any interview at Heart ‘n Home.
Please show up at least five minutes before your scheduled time. There is no need to come much earlier unless you are leaving extra early because you’re not sure how to get to the office or weather conditions. In that case, you are welcome to sit in our greeting area as long as needed. Our friendly staff will accommodate you with a cozy chair and beverage.
Heart ‘n Home uses behavioral-based questions, as well as questions geared around the Family Core Values. For example, “Tell me about a time when your work was above the standard?” The interview panel will be looking for three things, E.A.R. The E stands for Event, which needs to be very specific. Tell the interview panel the exact event when your work standard was legendary. Then the A, which stands for Action. Tell us about what action you took to create that legendary service. Lastly is the R, which stands for Result. Tell us the end result of your actions.
All one-on-one interviews are 30-45 minutes. We will notify you before your interview if there is a need for more or less time.
Our goal is to ensure that everyone hired upholds the highest professional standards. It is important that new hires understand and agree to live by our Family Core Values. We are looking for candidates that believe and stand by these same values.